Health & Life Science Consulting Services - Paragon

Health Insurers

  •   Overview   

    The health insurance industry faces rapid change and uncertainty, presenting great challenge, but also great opportunity. Changes in member populations and behavior, market dynamics and regulatory demands are all fueling the need to stay ahead of complexities with a greater sense of urgency.

    Paragon is here to help. Our proven success in the industry helps insurers to build actionable strategies that drive solid relationships with their members, and support providers with care management tools and reimbursement systems that encourage operational effectiveness. For organizations like yours, Paragon delivers streamlined processes, better use of technology and information assets, and improved member relationships, while driving cost savings and built-in compliance.
  •   Claims Management   

    Insurance companies often have to validate claim information and enter it manually before even starting the adjudication process. Delays are constant. Multiple priorities must be balanced, including regulatory compliance, fraudulent claim detection, invalid claim identification and customer service. In order to best serve all of these goals at once, processes must be optimized and paired with technology designed to support a streamlined claims experience.

    Our team of experts will demonstrate the benefits gained through the use of our Processing and Management solutions, including improved operational efficiency, data integrity, enhanced compliance and greater customer-centricity.

    To help your organization operate at maximum performance, our consulting services help you to reduce operational costs through process improvements and automated decision making, reduced claims delays through streamlined processes, and integrate digitized, automated claims processing with ECM platforms for robust functionality.

    We also help organizations reduce paper processes (and associated duplication and inefficient use of labor) while making document capture even easier, eliminating the need for manual data entry.

  •   Digital Information Access   

    Advancements in technology present new ways for insurers to take advantage of customer information and interactions across multiple channels. The flip side is that not doing so (when other companies are) means you may sacrifice member experience, risk perception of brand value and lose an opportunity for competitive advantage. With streamlined processes to handle digital information across the board, your organization will be well-positioned to take advantage of opportunities and sidestep any hurdles.

    Paragon will help your organization build a digital strategy that adapts to rapid industry change while supporting your overall business aspirations. We implement digital tools improve the member experience at every step in the decision journey, and beyond.  Processes are reimagined and aligned from a zero base, reducing costs and errors, and boosting customer satisfaction. Our change management and corporate culture programs help to build an organizational model to support digital excellence.

    We retain only those with a deep domain expertise in Insurance, Process Management and Technology to provide your company with the following benefits:

    • Eliminated manual processes such as sorting, data entry and validation
    • Automated processing and routing of documents
    • Faster processing through automatic reconciliation of policy coverage against claims detail
    • Mobile access to facilitate real-time updates from anywhere, including field locations
    • Improved customer communications on the channels and devices customers are using
    • Reduced cycle times for key activities through automation and improved process workflows

     

  •   Underwriting & Enrollment   

    Almost by definition, the insurance industry is careful. Unfortunately, this means many have fallen behind other industries in adopting new technologies and evolving their business processes. Insurers must recognize that the careful thing to do now is adapt. The risk lies in hesitating. Insurers who are able to play catch-up quickly will benefit, and those who falter risk damaging their brand and their revenue. Latent technology and process inefficiencies in the underwriting and enrollment process will ultimately be exposed, jeopardizing new business opportunities.

    Our well-versed experts can provide you with a convincing case for the use of our Underwriting and Enrollment solutions, including improved operational efficiency, data integrity, enhanced compliance and greater customer-centricity.

    We integrate our industry expertise in Insurance, Process Management and Technology to provide your company with the following benefits:

    • Improved user experience for agents, brokers and customers
    • Reduced time and cost with standardized underwriting framework and automated process
    • Higher revenues from decrease in enrollment attrition
    • Faster application processing
    • Better predictive analytics
    • Improved analysis of social data and other information resources
    • Flexible technology to support the agile approach your company needs to succeed

     

  •   Member Engagement   

    Becoming a truly customer-centric organization is perhaps one of the most difficult transitions an organization can attempt, replete with heavy obstacles and unanticipated challenges. It is about putting the member, first and foremost, at the very core of the business. It’s about leveraging new technologies and strategies to create personalized marketing tailored for the individual.

    Paragon can help your organization build a member engagement strategy built on best practices to improve member satisfaction with thoughtful energy that fuels personalized engagement and consistent outreach communications.  We can deploy a centralized communications platform capable of multi-channel distribution to enable quick, personalized and targeted communications while lowering operational costs.

    Digitized Member Experience

    To help organizations mature to an information-led, member-focused business, we help you capitalize on the vast amount of data available from within and outside of the enterprise to create an opportunity to evolve and differentiate.

    Paragon helps to:

    • Enrich and share the information that will drive member engagement
    • Find and set a gold standard for client information management that considers all team members—content creators, collaborators and consumers
    • Implement Digital tools improve member engagement at every step in the member experience
    Member Information Management

    For an organization to fully realize the opportunities of its data, it must move from a "my data" mindset to a mindset that realizes the power of information that is managed, enhanced, shared and valued. This requires organizations to create a customer information management strategy that unifies key components—all working together:

    • Customer
    • Technology
    • Data
    • Content
    • Processes
    • People

     

  • The health insurance industry faces rapid change and uncertainty, presenting great challenge, but also great opportunity. Changes in member populations and behavior, market dynamics and regulatory demands are all fueling the need to stay ahead of complexities with a greater sense of urgency.

    Paragon is here to help. Our proven success in the industry helps insurers to build actionable strategies that drive solid relationships with their members, and support providers with care management tools and reimbursement systems that encourage operational effectiveness. For organizations like yours, Paragon delivers streamlined processes, better use of technology and information assets, and improved member relationships, while driving cost savings and built-in compliance.
  • Insurance companies often have to validate claim information and enter it manually before even starting the adjudication process. Delays are constant. Multiple priorities must be balanced, including regulatory compliance, fraudulent claim detection, invalid claim identification and customer service. In order to best serve all of these goals at once, processes must be optimized and paired with technology designed to support a streamlined claims experience.

    Our team of experts will demonstrate the benefits gained through the use of our Processing and Management solutions, including improved operational efficiency, data integrity, enhanced compliance and greater customer-centricity.

    To help your organization operate at maximum performance, our consulting services help you to reduce operational costs through process improvements and automated decision making, reduced claims delays through streamlined processes, and integrate digitized, automated claims processing with ECM platforms for robust functionality.

    We also help organizations reduce paper processes (and associated duplication and inefficient use of labor) while making document capture even easier, eliminating the need for manual data entry.

  • Advancements in technology present new ways for insurers to take advantage of customer information and interactions across multiple channels. The flip side is that not doing so (when other companies are) means you may sacrifice member experience, risk perception of brand value and lose an opportunity for competitive advantage. With streamlined processes to handle digital information across the board, your organization will be well-positioned to take advantage of opportunities and sidestep any hurdles.

    Paragon will help your organization build a digital strategy that adapts to rapid industry change while supporting your overall business aspirations. We implement digital tools improve the member experience at every step in the decision journey, and beyond.  Processes are reimagined and aligned from a zero base, reducing costs and errors, and boosting customer satisfaction. Our change management and corporate culture programs help to build an organizational model to support digital excellence.

    We retain only those with a deep domain expertise in Insurance, Process Management and Technology to provide your company with the following benefits:

    • Eliminated manual processes such as sorting, data entry and validation
    • Automated processing and routing of documents
    • Faster processing through automatic reconciliation of policy coverage against claims detail
    • Mobile access to facilitate real-time updates from anywhere, including field locations
    • Improved customer communications on the channels and devices customers are using
    • Reduced cycle times for key activities through automation and improved process workflows

     

  • Almost by definition, the insurance industry is careful. Unfortunately, this means many have fallen behind other industries in adopting new technologies and evolving their business processes. Insurers must recognize that the careful thing to do now is adapt. The risk lies in hesitating. Insurers who are able to play catch-up quickly will benefit, and those who falter risk damaging their brand and their revenue. Latent technology and process inefficiencies in the underwriting and enrollment process will ultimately be exposed, jeopardizing new business opportunities.

    Our well-versed experts can provide you with a convincing case for the use of our Underwriting and Enrollment solutions, including improved operational efficiency, data integrity, enhanced compliance and greater customer-centricity.

    We integrate our industry expertise in Insurance, Process Management and Technology to provide your company with the following benefits:

    • Improved user experience for agents, brokers and customers
    • Reduced time and cost with standardized underwriting framework and automated process
    • Higher revenues from decrease in enrollment attrition
    • Faster application processing
    • Better predictive analytics
    • Improved analysis of social data and other information resources
    • Flexible technology to support the agile approach your company needs to succeed

     

  • Becoming a truly customer-centric organization is perhaps one of the most difficult transitions an organization can attempt, replete with heavy obstacles and unanticipated challenges. It is about putting the member, first and foremost, at the very core of the business. It’s about leveraging new technologies and strategies to create personalized marketing tailored for the individual.

    Paragon can help your organization build a member engagement strategy built on best practices to improve member satisfaction with thoughtful energy that fuels personalized engagement and consistent outreach communications.  We can deploy a centralized communications platform capable of multi-channel distribution to enable quick, personalized and targeted communications while lowering operational costs.

    Digitized Member Experience

    To help organizations mature to an information-led, member-focused business, we help you capitalize on the vast amount of data available from within and outside of the enterprise to create an opportunity to evolve and differentiate.

    Paragon helps to:

    • Enrich and share the information that will drive member engagement
    • Find and set a gold standard for client information management that considers all team members—content creators, collaborators and consumers
    • Implement Digital tools improve member engagement at every step in the member experience
    Member Information Management

    For an organization to fully realize the opportunities of its data, it must move from a "my data" mindset to a mindset that realizes the power of information that is managed, enhanced, shared and valued. This requires organizations to create a customer information management strategy that unifies key components—all working together:

    • Customer
    • Technology
    • Data
    • Content
    • Processes
    • People

     

Healthcare Providers

  •   Overview   

    Driving High Performance

    Paragon's healthcare consulting services brings a collection of proven experience, technical ability, and infectious energy to every project. We offer providers a wide range of consulting services from planning strategic objectives, assessing operational concerns, or assisting in the organization’s IT strategy.   From small, one day engagements to large, multi-year undertakings, our team of consulting professionals are accustomed to handling the varying needs of today’s healthcare providers.  Our services and solutions drive operational efficiencies, high-performance, and digitally connected health.

     

  •   Health IT Strategy   

    Paragon’s consulting services at the intersection of healthcare business and technology. Our focus is never on technology for technology’s sake. Paragon develops strategies and solutions for your organization that last in today’s dynamic healthcare environment.

    Whether projects involve small changes, large-scale transformation, or digitization of information, we start with your business challenges. Our teams work as trusted advisors, letting your goals and operational strategies determine which technology solutions, assets and partnerships can help healthcare organizations like yours achieve desired outcomes.

    Paragon possesses the unique ability to generate insights across the healthcare spectrum. We use our deep industry experience to synthesize this diverse set of insights and develop high-impact and practical solutions.

  •   Digital Health   

    In the evolving healthcare market, health systems and physician groups increasingly need to leverage technology to provide greater transparency around quality and cost of care, deliver population health programs, use emerging payment models and produce analytics to improve operational and human performance across widening enterprises.

    Paragon’s digital health consulting delivers wide-ranging support in optimizing current technology resources, making new information technology (IT) investments and defining their IT strategies.

    We can help your organization in deploying healthcare information technology, including mobile apps, patient portals or other digital health tools, all built on a strategy to meet your operational goals. Ultimately, our services and solutions will help you to improve knowledge management, increase efficiencies, automate processes and improve the patient experience.

  •   Operational Effectiveness   

    Paragon offers a range of services—from large scale, enterprise-wide transformations to single entity performance improvement initiatives. They include merger integration, talent and organization effectiveness, operational efficiency, revenue optimization and financial improvement.

    • Standardized Processes and Procedures
    • Timely Charge Capture and Coding
    • Technology-Enabled Workflow Management
    • CDM Processes to Ensure Elements in Place for Services Provided
    • Accurate and Timely Payer Authorizations
    • Portfolio Optimization
    • IT Security
    • Technology & Cloud Strategy
    • IT Operating Model

     

  • Driving High Performance

    Paragon's healthcare consulting services brings a collection of proven experience, technical ability, and infectious energy to every project. We offer providers a wide range of consulting services from planning strategic objectives, assessing operational concerns, or assisting in the organization’s IT strategy.   From small, one day engagements to large, multi-year undertakings, our team of consulting professionals are accustomed to handling the varying needs of today’s healthcare providers.  Our services and solutions drive operational efficiencies, high-performance, and digitally connected health.

     

  • Paragon’s consulting services at the intersection of healthcare business and technology. Our focus is never on technology for technology’s sake. Paragon develops strategies and solutions for your organization that last in today’s dynamic healthcare environment.

    Whether projects involve small changes, large-scale transformation, or digitization of information, we start with your business challenges. Our teams work as trusted advisors, letting your goals and operational strategies determine which technology solutions, assets and partnerships can help healthcare organizations like yours achieve desired outcomes.

    Paragon possesses the unique ability to generate insights across the healthcare spectrum. We use our deep industry experience to synthesize this diverse set of insights and develop high-impact and practical solutions.

  • In the evolving healthcare market, health systems and physician groups increasingly need to leverage technology to provide greater transparency around quality and cost of care, deliver population health programs, use emerging payment models and produce analytics to improve operational and human performance across widening enterprises.

    Paragon’s digital health consulting delivers wide-ranging support in optimizing current technology resources, making new information technology (IT) investments and defining their IT strategies.

    We can help your organization in deploying healthcare information technology, including mobile apps, patient portals or other digital health tools, all built on a strategy to meet your operational goals. Ultimately, our services and solutions will help you to improve knowledge management, increase efficiencies, automate processes and improve the patient experience.

  • Paragon offers a range of services—from large scale, enterprise-wide transformations to single entity performance improvement initiatives. They include merger integration, talent and organization effectiveness, operational efficiency, revenue optimization and financial improvement.

    • Standardized Processes and Procedures
    • Timely Charge Capture and Coding
    • Technology-Enabled Workflow Management
    • CDM Processes to Ensure Elements in Place for Services Provided
    • Accurate and Timely Payer Authorizations
    • Portfolio Optimization
    • IT Security
    • Technology & Cloud Strategy
    • IT Operating Model

     

Life Sciences

  •   Overview   

    What Our Life Sciences Solutions Deliver

     

    We are “best practice” experts when it comes to applying the latest business process and technology solutions to the Life Sciences context. Our solutions are designed to support compliance, improve efficiency, generate savings, boost revenue and give you a competitive advantage amid challenging market conditions.

     

     

  •   Commercial   

    Paragon partners with health and life sciences organizations to advance the overall health experience. Our deep expertise and robust methodologies back our commercial capabilities across sales, marketing, market access, and operations. We provide innovative and breakthrough solutions that maximize the impact of commercial operations to improve patient outcomes, drive revenue growth, and increase efficiency.

    Learn More About Our Commercial Consulting Practice

  •   Research & Development   

    Paragon’s R&D Consulting Practice excels in helping your organization ensure that your clinical and regulatory operations are effective, monitored, and inspection-ready. With a focus both on business and technology, we deliver an innovative, strategic approach to driving high performance.


    Learn More About Our R&D Consulting Practice

  •   Quality & Manufacturing   

    Paragon empowers Quality, Manufacturing and Compliance teams to realize competitive advantages throughout the value chain while minimizing exposure to risk.  Our approach enables manufacturing facilities to produce life enhancing products in a more efficient manner, with higher safety standards, and reduced costs and time to market.


    Learn More About Our Quality & Manufacturing Consulting Practice

  •   Corporate & Enterprise   

    Paragon's Corporate & Enterprise Consulting Services focus on enabling organizations to extract maximum value out of their investments while building and maintaining an optimal infrastructure. The solutions aim to drive a high-performing organization across strategy, people, processes, information and technology.


    Learn More About Our Corporate & Enterprise Consulting Practice

  • What Our Life Sciences Solutions Deliver

     

    We are “best practice” experts when it comes to applying the latest business process and technology solutions to the Life Sciences context. Our solutions are designed to support compliance, improve efficiency, generate savings, boost revenue and give you a competitive advantage amid challenging market conditions.

     

     

  • Paragon partners with health and life sciences organizations to advance the overall health experience. Our deep expertise and robust methodologies back our commercial capabilities across sales, marketing, market access, and operations. We provide innovative and breakthrough solutions that maximize the impact of commercial operations to improve patient outcomes, drive revenue growth, and increase efficiency.

    Learn More About Our Commercial Consulting Practice

  • Paragon’s R&D Consulting Practice excels in helping your organization ensure that your clinical and regulatory operations are effective, monitored, and inspection-ready. With a focus both on business and technology, we deliver an innovative, strategic approach to driving high performance.


    Learn More About Our R&D Consulting Practice

  • Paragon empowers Quality, Manufacturing and Compliance teams to realize competitive advantages throughout the value chain while minimizing exposure to risk.  Our approach enables manufacturing facilities to produce life enhancing products in a more efficient manner, with higher safety standards, and reduced costs and time to market.


    Learn More About Our Quality & Manufacturing Consulting Practice

  • Paragon's Corporate & Enterprise Consulting Services focus on enabling organizations to extract maximum value out of their investments while building and maintaining an optimal infrastructure. The solutions aim to drive a high-performing organization across strategy, people, processes, information and technology.


    Learn More About Our Corporate & Enterprise Consulting Practice

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