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Capabilities - Relationship Management (Solutions)
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Solutions

Sales and Service Portal

Paragon's Sales and Service Portal can make sales and service representatives more effective and productive by making critical information available on demand. Paragon's Sales and Service Portal solutions include:

  • User Experience
  • Sales Empowerment Applications
  • Service Enhancement Applications
  • Application Integration

Customer Activity Tracking

Paragon's Customer Activity Tracking and Response (CATR) Solutions help clients monitor complex customer patterns from existing data sources to generate a high-valued automatic response. Paragon's approach reduces the complexity of bringing data from disparate systems to enable you to make sense of pertinent data and react to it as it happens. Paragon's CATR Solutions have numerous applications in domains where tracking behavior as it occurs provides clear value: security and fraud detection; lead identification and qualification; call center interaction, customer loyalty programs and customer segmentation.