Cranford, NJ – March 2, 2010 - Paragon Solutions, a business consulting and information technology services firm, announced the release of a Frost & Sullivan white paper featuring two Paragon case studies focused on better managing healthcare industry data. Sponsored by EMC Corporation, the white paper, entitled Enterprise Content Management: Sophisticated Tools for Modernized Healthcare Delivery, examines the challenges healthcare providers and payers face in controlling costs and efficiencies. The paper details approaches organizations can employ with Enterprise Content Management (ECM) to reduce operational costs and enhance patient care.

"The current debate over the future of our healthcare system has created the perfect storm," said Cathyann Harris, director of Paragon's Healthcare Solutions practice. "Healthcare payers and providers are now faced with the demand to utilize technology that has been successfully deployed in other industries."

Paragon, an EMC healthcare partner, designs and delivers solutions for healthcare payers and providers. The paper highlights one specific provider, Emory Healthcare, and one payer, Blue Cross Blue Shield of North Carolina.

Emory Healthcare, the largest healthcare system in Georgia, needed to integrate and cleanse patient data that resided on different platforms, as well as improve knowledge management, increase efficiencies, automate processes and improve the patient experience. Paragon implemented a solution built on EMC's Enterprise Content Management suite that allows for the integration of data from different systems across the organization to create one central source for provider information. The system also provides automated processes for registration, eliminating duplicate steps and redundancy to provide a streamlined, efficient process that improves the patient experience.

As quoted in the white paper, Emory Healthcare CIO Dedra Cantrell said, "We partnered with Paragon Solutions to assist us within our workflow and design efforts. They helped by providing their expertise and knowledge around process management optimization. This allowed for a scalable, repeatable methodology to manage the complexity inherent in the automation of content management across a large academic health system."

In the second case study featured, Paragon helped Blue Cross Blue Shield of North Carolina, North Carolina's largest health insurer, deploy an automated claims processing solution that scans claim forms and validates diverse types of data to reduce the need for manual entry, resulting in an increase in the number of claims processed per person per day by 16 percent.

To request a copy of the white paper, send an email to

For more information about Frost & Sullivan, visit

For more information about EMC, visit

About Paragon
Paragon Solutions, a division of Paragon Computer Professionals, is a business and technology consulting firm that specializes in enterprise information management to help clients leverage information assets for better business results. The company does this through its industry practices, solution accelerators and specialized technology competencies that help clients achieve operational efficiency, business scalability and regulatory compliance.

Paragon's Healthcare Solutions drive performance improvements and operational efficiencies to meet changing market demands. Paragon brings a holistic vision for capturing, managing and integrating healthcare content across the enterprise. Our targeted solutions offer clients a step-wise approach for implementing that vision in order to boost productivity, manage costs and ensure compliance.

For more information, please visit the Paragon Web site at

Erik Raper
Paragon Solutions
(908) 653-3016