A framework for Business Process Re-engineering (BPR) is in place in organizations in all markets right now - a framework that takes on digital disruption to deliver enterprise-wide operational performance benefits. Are you ready?
For many businesses today, in all industries, business transformation means digital transformation. Digital transformation, in turn, brings disruption - but that is nothing to shy away from when embracing new technologies, best practices and change measures to automate and speed up processes and create new opportunities for revenue streams.
The emergence of a digital disruption in more and more enterprises today is a sign that the digital economy of business is changing.
Quite simply, more business are spending more dollars on digital planning and digital resources in private and public sectors.
To support this digital momentum impacting businesses at this time, enterprises accept that they need to develop new and innovative capabilities, invest in and deploy new technologies to automate processes and motivate workforces to adopt the practices and performance levels made possible by digital change.
Indeed, setting the stage for digital transformation has a lot to do with an enterprise's approach and commitment to Business Process Re-engineering (BPR).
What is BPR? Engineering is simply defined by Merriam-Webster as the work of designing and creating new products or systems by using scientific methods. Business Process is defined by Davenport & Short as a set of logically related tasks performed to achieve a desired business outcome. BPR is an integrated framework of management policies, project management procedures, analysis, design and testing techniques for analyzing existing business processes and systems and designing new ones.
The idea of re-engineering was first touted in an article in Harvard Business Review in 1990 by Dr. Michael Hammer, then a professor of computer science at Massachusetts Institute of Technology (MIT) and, later, a founder and director of several high technology companies. Hammer's method was popularly referred to as business process re-engineering (BPR) and was based on an examination of the way information technology was affecting business processes.
Digital Disruption Framework
In many ways, BPR provides a framework for managing digital disruption. It takes on the importance of digital disruption management and provides the steps for exploring and implementing digital options to increasing business functionality and performance. The four core pillars of any BPR framework include the following components.
- Stakeholder Interviews
- Current State Assessment
- Future State Definition & Gap Analysis
- Implementation Roadmap
By managing these four key components as part of a BPR framework, an enterprise will position itself for success in managing inevitable digital disruption. Keep in mind, an enterprise planning to deploy a shift in business process engineering must give delicate thought to every component impacting people, processes and technologies.
With certainty, the increasing digital disruption impacting enterprises today creates great pressure on enterprise leadership to cultivate a business environment that is flexible, and agile enough to empower people to be more multi-skilled and processes to be better equipped to address both business and customer requirements.